Delivery & Returns


Payment Methods

  • The Western United FC official merchandise store accepts Mastercard, Visa, Amex, Apple Pay, Google Pay and Shop Pay.
  • All prices are in Australian dollars (AUD) and include a Goods and Services Tax of 10%.


Australian Orders – Shipping and Handling and Terms of Delivery

  • All Australian orders over $120.00AUD receive free shipping and handling. 
  • Flat rate of $12.50 for all orders within Australia.
  • Standard trackable shipping via Australia Post please allow 3 to 7 business days.
  • In the unlikely event that your parcel is unsuccessful in delivery and is returned to our warehouse, an additional freight charge will be applied to to have your order resent. 


International Orders – Shipping and Handling and Terms of Delivery

  • All international orders incur a $35.00AUD shipping and handling fee.
  • International orders will be subject to tax payable by the orderee.
  • Please allow 10-21 business days for overseas deliveries.



  • Please choose carefully as we DO NOT offer an EXCHANGE service.
  • Please contact before returning any item.
  • Refunds will only be accepted in the event that a product has previously been discussed with a customer service assistant at Western United FC.
  • Refunds on full price items can be made within 30 days of delivery of an item.
  • Products must be returned unworn, with all swing tags attached.
  • Product must be returned in original packaging.
  • We suggest returning your item(s) by Recorded Delivery, Registered Post or your local equivalent as we cannot accept any liability for goods lost in transit.

 Strictly no REFUNDS on personalised jerseys.